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Stakeholder management

Stakeholder management 

Our approach involves proactive collaboration with partners and stakeholders to generate shared value and promote positive impacts across the entire supply chain. By working together, we can enhance our contribution to a circular economy. Our partnerships and collaborations are founded on trust, expertise, and credibility. 

Illustratie Supplier of trays and pallets

Suppliers of trays and pallets

EPS collaborated with tray suppliers to produce eco-friendly foldable trays and explored trays for new product categories beyond fresh produce. Meanwhile, LPR partnered with wood suppliers who adhere to responsible sourcing with PFEC and FEC certification.

Illustratie Customer


We follow the needs of our customers in the retail and logistics sector in Europe and are always looking for opportunities to grow together. Our clients are innovative, just as we are, and together we are building trusting and long-term relationships that build on a more efficient and sustainable future.

Illustratie Transport companies

Transport companies

Together with transport companies, we worked towards further optimisation of the delivery and return of empty trays and pallets. Sharing information remains key to further optimisation across the supply chain. Moreover, we collaborate with them in our search for alternative transport opportunities such as biofuels, electric trucks or by boat or train.

Illustratie Retailers


Our company provides reusable trays and pallets to European retailers, helping them reduce CO2 emissions and achieve sustainability goals. By focusing on information sharing, we have improved logistics services, resulting in increased efficiency and cost savings for them and their suppliers.

Illustratie External service providers

External service providers

Our circular business model is anchored in our network of external service suppliers in depots and service centres. We strengthen our relationships with external service providers by regularly engaging with them to build a professional and trusting relationship. We also ensure quality by setting requirements and through regular audits. 

Illustratie Knowledge partners-1

Knowledge partners

As we are an innovative company, working together with several knowledge partners to implement new pilots and further expand successful projects.

Read more of the sustainability report

Read more on the sustainability report and its most important pillars: People, Planet, Partners.

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Our people are the key assets of our business. We are committed to providing training and development opportunities to strengthen our teams in all regions. We take measures across the organisation to contribute to the health and safety of our employees.

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We set the ambition to reduce the carbon footprint for each rotation of our trays and pallets by 20% by 2025, in comparison to the baseline in 2017. To achieve this goal, we are committed to strategic projects that focus on optimising logistics, green energy and our reusable carriers.

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Innovation and partnering with customers are key to driving circularity in the supply chain further. Together with our partners, we are constantly working on innovations and deploying new tools and technologies such as the Internet-of-Things (IoT) and other traceability tools.

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Download the full Sustainability Report 2022

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